Conflict Resolution

Conflict Resolution

Conflict in a team is inevitable in a member. Conflict isn't necessarily a bad thing, though. Healthy and constructive conflict is a component of high functioning teams. - See more at:

Conflict arises due to disagreement and poor communication in a group and its members find themselves in conflict situations they do not know how to resolve.  Their supervisor/leader may put off intervention until serious damage is done, i.e. a crisis situation.  In a team, members realize conflict is a normal aspect of human interaction but they view such situations as an opportunity for new ideas and creativity. They work to resolve conflict quickly and constructively.

Conflict resolution is a steady and continuous process in a team, it requires respect and patience and team facilitator replace negative experiences into positive one.

Team facilitator prepares for resolution in form of acknowledging the conflict  before managed and resolved and find the issues relating to conflict among the members in a team. Discuss the impact the conflict towards the team performance and mission, team member agree to amicable settlement in a team for achieving the goals and finally agree to communicate for resolving conflict and maintain a healthy environment in a team. By considering the facts, assumptions, beliefs and  take decision making without affecting anyone. Gain agreement within the team about which techniques to use, and how to go about the further analysis and evaluation.

Team facilitator is ready to resolve the conflict, next arises next stage understand the situation under the each member point of view and clarify positions, list the facts, assumptions and beliefs underlying each position and analysis the small groups work on the resolution of conflict. Convene back as a team And finally take to reach agreement to regulating the conflict. Team facilitator practice these things as outlined;

Immediately dealing with conflict and avoid to temptation, facilitator become discuss  being open,  tell clear communication, practice active listening, not stick on personal grounds, insists on honest and focus on actionable solutions, and finally demonstrate respect to all members in  a team